Measures
Discover the formulas behind all our measures
6 articles
γ RFM Status ChangesCounts customers who changed RFM (Recency, Frequency, Monetary) status during selected period, tracking segment shifts like "3 Month Buyer.
ρ # of ReservationsTrack total reservations made in your tasting room during a selected time period, excluding cancelled bookings for demand analysis.
ρ Avg # of Text Campaigns Sent Per Contact
ρ Avg Text Engagement ScoreAverage engagement score metric measures SMS marketing campaign performance across your entire customer history for text interactions.
ρ Avg Engagment Score Presetsρ Avg Engagement Score Presets calculates average engagement scores across your entire customer base for lifetime winery relationships.
ρ Avg # of Email Campaigns Sent Per Contact
