Platform: Enolytics DTC
Summary:
What it shows: The "Who Came?" page in the Reservations category shows you detailed information about customers who actually showed up for their tasting room reservations. It helps you analyze the profile and behavior of guests who converted from reservations to actual visits.
Key visualizations: The page features a filter panel to narrow down your analysis and a comprehensive table displaying past reservations with guest details, allowing you to see patterns in who follows through on their bookings.
When to use it:
• Analyzing the characteristics of guests who actually visit versus those who book but don't show
• Understanding your most reliable customer segments for tasting room experiences
Questions this page answers:
• Who are the customers that actually show up for their reservations?
• Can I see details about past tasting room visitors and their booking behavior?
• How do I identify patterns in which types of guests follow through on reservations?
• Where can I find information about completed tasting room visits?
• What's the profile of customers who convert from reservations to actual visits?
Tip: Use the filter panel to segment by different time periods or customer characteristics to identify which guest profiles have the highest show-up rates for future marketing and reservation management.
Note: Parts of this article were generated with AI and may not be perfect. If something looks off or could be better, click the 😞 below — it opens a quick chat so you can let us know.
Page Info
Category: Reservations
Menu: Reservations - Who came?
Visual components: 2
Table: Past Reservations
Booking Lead Time Days
Taster Count
Reservation Price
Reservation Source
Reservation Number
Customer Number
Full Name
Reservation Status
Reservation Location
Days Since Reservation
Reservation Date
Booked Reservation Time 12Hr
Reservation Time Slot Category
Contact Email
Contact Phone
Reservation Booked Date
Reservation Party Size Category
Reservation Experience
Reservation Supplements
Reservation Revenue Per Person
Reservation Payment Status
Hosting Staff
Tables
Reservation Guest Type
Completed Paid Pos Orders
Reservation Membership Category
Club Status At Time Of Reservation
Aggregate Club Name At Time Of Reservation
Last Signed Up Club Name
Last Signed Up Club Sales Associate
Last Signed Up Club Signup Date
Lifetime Value
RFM Category
Reservation Check In Time
Reservation Day Type
Reservation Day of the Week
Reservation Gratuities
Reservation Non Taster Count
Reservation People Present
Reservation Paid Date
Reservation Payment Made
Reservation Payment Outstanding
Reservation Time 24Hr
Visual Components
Filter Panel: Send to External System, Calendar
Table: Past Reservations
Booking Lead Time Days
Taster Count
Reservation Price
Reservation Source
Reservation Number
Customer Number
Full Name
Reservation Status
Reservation Location
Days Since Reservation
Reservation Date
Booked Reservation Time 12Hr
Reservation Time Slot Category
Contact Email
Contact Phone
Reservation Booked Date
Reservation Party Size Category
Reservation Experience
Reservation Supplements
Reservation Revenue Per Person
Reservation Payment Status
Hosting Staff
Tables
Reservation Guest Type
Completed Paid Pos Orders
Reservation Membership Category
Club Status At Time Of Reservation
Aggregate Club Name At Time Of Reservation
Last Signed Up Club Name
Last Signed Up Club Sales Associate
Last Signed Up Club Signup Date
Lifetime Value
RFM Category
Reservation Check In Time
Reservation Day Type
Reservation Day of the Week
Reservation Gratuities
Reservation Non Taster Count
Reservation People Present
Reservation Paid Date
Reservation Payment Made
Reservation Payment Outstanding
Reservation Time 24Hr