Platform: Enolytics DTC

Summary:

What it is: Contact Days Since Allocation Tier Change shows the number of days that have passed since a customer's allocation tier was last changed, helping you track the timing of these tier adjustments.

How to use it:
• Identify customers who recently moved between allocation tiers to follow up on their experience or adjust your allocation strategy
• Spot patterns in tier movement timing to understand seasonal trends or the impact of specific campaigns on customer allocation changes

Tip: Filter for customers with very recent changes (0-30 days) to catch those who might need immediate attention or communication about their new tier benefits.

Note: Parts of this article were generated with AI and may not be perfect. If something looks off or could be better, click the 😞 below — it opens a quick chat so you can let us know.

Quick Stats:

Number of days since this allocation tier change occurred. Calculated as date_diff(allocation_tier_change_date, current_date(), day).

Type: int

Format: #,##0