Platform: Enolytics DTC

Summary:

What it is: Wish Item Days Pending shows how many days each wish list item has been waiting to be fulfilled, calculated from the original wish date to today for items that are still "Ungranted" or "Partially Granted."

How to use it:
• Prioritize fulfillment efforts by identifying which customers have been waiting longest for allocated or back-ordered wines, helping you address the most overdue requests first
• Set realistic expectations by analyzing typical fulfillment timeframes and proactively communicating with customers who have items pending beyond your normal processing window

Tip: Filter by high days pending (30+ days) to quickly surface wish list items that may need immediate attention or follow-up communication.

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Quick Stats:

The number of days the wish list item has remained unfulfilled or partially fulfilled since the original wish date. Calculated only for items with "Ungranted" or "Partially Granted" status by measuring the span from wish date to today. This aging metric helps wineries prioritize fulfillment, identify long-waiting customers, and manage expectations for allocated or back-ordered products.

Wish General

Type: int

Format: #,##0