Platform: Enolytics DTC

Summary:

What it is: Tock Question Summary compiles all questionnaire responses from a Tock reservation into one field, showing each question-answer pair formatted as "Q: [question] A: [answer]" separated by pipes. For contacts, this displays responses from their next upcoming reservation within the month.

How to use it:
• Filter contacts by specific dietary restrictions, party sizes, or celebration types mentioned in their Tock responses to personalize their experience before they arrive
• Analyze common questions and answers across reservations to identify trends in guest preferences and optimize your tasting room offerings

Tip: Since this combines multiple Q&A pairs in one field, search for specific keywords (like "anniversary" or "vegetarian") rather than exact phrases to find relevant guest information quickly.

Note: Parts of this article were generated with AI and may not be perfect. If something looks off or could be better, click the 😞 below — it opens a quick chat so you can let us know.

Quick Stats:

A combined summary of all Tock questionnaire responses for a reservation. Each question-answer pair is formatted as "Q: [question] A: [answer]" and separated by pipes. On the contacts table, this shows the summary from the nearest upcoming Tock reservation within the next month.

Reservation General

Type: string